HIG/HEART Core Values

By Tim Merriman – 5/19/25

  1. Truth and Transparency:
    All programming efforts should be based on facts, true stories, and verifiable information. When those are not available, the preferred response is: “I don’t know the answer.”
  2. Experiential Learning:
    Every interpretive event should be characterized as an experience, emphasizing multi-sensory engagement over lecture-style delivery.
  3. Conversational Connection:
    Every exchange with guests, visitors, or clients should be a conversation—rooted in listening and using questions to understand their needs and preferences.
  4. Cultural Responsibility:
    All interpretive experiences should respect Indigenous cultures, recognizing their right to determine what stories and knowledge may be shared.
  5. HEART as a Framework:
    The HEART acronym—Holistic, Engaging, Appropriate, Rewarding, and Thematic—represents the core principles of the HEART Approach to Communication.
  6. Inclusive Application:
    Though interpretation evolved from natural and cultural heritage fields, it should be available to anyone using a social marketing approach to spark engagement and critical thinking.
  7. Attribution and Integrity:
    When materials can be attributed to a specific author or creator, they should be clearly acknowledged in any usage.
  8. Audience Sovereignty:
    The audience is sovereign. They have the right to come to their own conclusions about what is shared in any interpretive experience.
  9. Outcome-Driven Practice:
    Success in interpretation should be measured using both program-scope measurable objectives and longer-term objectives that align with them.
  10. Research-based – We value and teach the social science research that supports our training approach

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